Xcellent
When I'm writing "Why do they keep sending us c-r-a-p (you consider "c-r-a-p" a swearword? ROTFL) newsletters with special offers, Xara, send me info how to buy XX6" it means that I'm disappointed with Xara because instead of releasing 6 they keep sending newsletters which are useless for people who are waiting for solid piece of software (XX6).

I don't mean: "Oh, I need help how to contact Xara." or "Hey, how can I unsubscribe." or "Why are they even sending me any mail?". I am not that dumb.

Everything here was a matter of opinion. It meant: "cut the c-r-a-p, show the stuff."

I'm getting really impatient and this whole mailing action with "special offers" every three days is simply not professional - it's poor, weak...
Stay silent, Xara, go to work, do the programming (while reading people's wishes because nowadays companies forget about clients in their race for money) and release XX6.