Originally Posted by
Xhris
You can understand the thinking behind this. They are going to have to be strict, otherwise how close to the deadline do all customers have to be to be able to argue you are entitled to a free copy. In Xara’s case, I would argue that once the new product was advertised about, all sales after that qualify for the free upgrade, but before it was known about, no qualification. It’s the only sensible way about doing the ‘free upgrade’ (which is effectively equivalent to just buying the new product early). I’m sure we can all sympathise with having just missed out though. At least it was just a point upgrade and not a major one. There is no real way around buying something only to find a new release a short time later. Unless there was a 30 day before launch semi-rebate scheme employed where you get some money off an upgrade, but then things get more difficult to manage.
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