How do I change an image on a template

[Poouster]

I had to guess you are using XT113, which is a xaratemplates.com template: https://xaratemplates.com/shop/xara-...t113-template/.
This is not a Xara design; these are usually better.

The image is 1920x1301px so you need to ensure a similar width.

A drag and drop should work. I tried with free XTF01; the original needs to be selected first-off.
Try Right-click > Replace photo > from file instead.

All the Web effects should be retained.

Acorn

Yessss! it worked. I thought I did that but I must not have held my tongue right. Or...I may not have had the correct size. When I selected the original photo I thought it gave the dimensions 960 x 650.3. Where did you get your dimensions which were obviously correct.