Can't publish to Xara hosting

**Windjamer** · 20 January 2017, 07:28 PM

Using Web Designer Premium 12.4.1.47518 DL x64 Nov 17 2016

I get an error message when I try to publish a new web to the Xara server: "Unable to find the filter to import that file with." (sic)

The program crashed after I tried this a few times, so I started it up again. I haven't rebooted the computer, which I should have done before starting this note. Thoughts?

**Acorn** · 20 January 2017, 08:36 PM

Originally Posted by Windjamer

Using Web Designer Premium 12.4.1.47518 DL x64 Nov 17 2016
I get an error message when I try to publish a new web to the Xara server: "Unable to find the filter to import that file with." (sic)
The program crashed after I tried this a few times, so I started it up again. I haven't rebooted the computer, which I should have done before starting this note. Thoughts?

Sorry to hear of your problem. Have you successfully published a site before (you mentioned "new")?

Acorn

**Windjamer** · 20 January 2017, 08:44 PM

Originally Posted by Acorn

Sorry to hear of your problem. Have you successfully published a site before (you mentioned "new")?

Acorn

Yes, I have published several and gone to my Xara webspace account two weeks ago to make space for the last web I published.

I have now rebooted the computer, but no change.

A month ago I removed a computer from the list at my Xara account, so I could install the program on my laptop to use while on holiday. I'm now using my main desktop again. Don't know if these items are related.

**gwpriester** · 20 January 2017, 10:22 PM

There is a problem with xara.hosting causing problems with Malwarebytes. Magix which is responsible for xara.hosting is probably making changes to the site which would explain your problems publishing.

**Windjamer** · 21 January 2017, 07:12 PM

Does that explain the error message? "Unable to find the filter to import that file with."

If so, I guess the filter is server-based.

**HotFrog** · 21 January 2017, 08:08 PM

I have had Malwarebytes blocking the Xara hosting site today. I tried to set up an exception in MWB but it said that the URL format was not recognised. I had to exit MWB so that I could upload; it then uploaded with no issues.

**Egg Bramhill** · 21 January 2017, 08:11 PM

Hi Windjammer, are you running as administrator? If you've reinstalled you may have fogotten to do this.

More HERE

**gwpriester** · 21 January 2017, 08:13 PM

I explained this in your other thread. Something on the servers or setup on xara.hosting is causing Malwarebytes to block any site with that domain. So Magix have taken the entire domain offline while they sort out what is going on.

**Windjamer** · 22 January 2017, 03:28 PM

Originally Posted by gwpriester

I explained this in your other thread. Something on the servers or setup on xara.hosting is causing Malwarebytes to block any site with that domain. So Magix have taken the entire domain offline while they sort out what is going on.

First thread from me on this topic, Gary. I did ask in #5 if that explained the odd message I received.

Thanks for your continuing help.

**Windjamer** · 22 January 2017, 05:46 PM

Something else is going on here. I put the new web on a thumb drive and using my laptop successfully published to both the Magix site and my own server space.

My desktop, where I cannot publish, is running Windows 8.1, while the laptop is running W. 10. Both are up-to-date with Xara: 12.4.1.47518 DL x64 Nov 17 2016.

The version on my desktop does not display the gallery widget correctly, showing the instruction page where the thumbnails should appear, not will it preview (or publish). Perhaps a reinstall is in order?

I have changed nothing since I returned from vacation, but of course security software is fooling with the system constantly.