bob, then the answer is you are publishing to an area that is not the same as the URL you supplied.

In Web Properties > Publish > Other web host (via FTP), the dialog needs your login details and with those you can open into your area with the Explore web space button.
You can check files against the FileZilla folders and destination you have got and work out where the new site has ended up.

If the site is not active, you could use CPanel, FileZilla or Explore web space to delete all files from the upload area and republish. Do so only as a last resort.

I assume you do not have a server cache running, e.g., CloudFlare.

Acorn