1 Attachment(s)
Re: FTP error: Timeout was reached
Thanks for that suggestion Chris M.
I tried all three settings available (FTP, FTPS and SFTP) - still timed out.
I checked to see if my Public IP address was blocked - nope, it's fine.
I started a new, fresh Xara file/page and punched in all the credentials. Same thing. time out.
Fasthosts have asked for a log from Xara...via regedit. So they can look closer into the issue.
Any other thoughts greatly appreciated.
Attachment 126075
Re: FTP error: Timeout was reached
Re: FTP error: Timeout was reached
FYI - Tried this, also no joy
PORT NUMBER
Xara will publish to port 22 by default when uploading via SFTP, and 21 for FTPS. This is the default port for secure FTP connections however some hosts may change this for security reasons.
In order to publish to a custom port, simply enter colon and the port number at the end of the FTP address.
CONNECTION DETAILS
Some hosts may have different connection details for SFTP than standard FTP, and others may support one type of secure connection and not the other.
Please confirm with your host what type of secure connection they support and what your details are for it. If you try to connect using the right details, but wrong connection type then it's likely you will receive a timeout or similar error.
Any other thoughts greatly appreciated.
Re: FTP error: Timeout was reached
Re: FTP error: Timeout was reached
Quote:
Originally Posted by
Egg Bramhill
Egg, that's a useful collection for others with similar issues.
Acorn
Re: FTP error: Timeout was reached
Thanks Acorn. It's a regular problem peeps seem to stumble across. Maybe if it can be resolved the Mods could make a sticky thread?
Re: FTP error: Timeout was reached
Still, no joy with this FTP timed out error.
Thanks, Egg for the links. Nothing conclusive.
I've noticed that the site also, do not 'Export the Document'.
Normally when you click on Publish to the Web, Xara Exports the Document first (small progress bar pops up in the bottom left of the Xara screen).
This does not happen any more with any of my sites that got straight to FTP timed out.
I tried loading Xara onto another Windows Machine (connected to the same internet) Same problem.
Fasthosts, say there is no problem form their side.
I have a ticket for a Magix Support, so far not a word...
Any other ideas?
Re: FTP error: Timeout was reached
Quote:
Originally Posted by
Teeser
Still, no joy with this FTP timed out error.
Thanks, Egg for the links. Nothing conclusive.
I've noticed that the site also, do not 'Export the Document'.
Normally when you click on Publish to the Web, Xara Exports the Document first (small progress bar pops up in the bottom left of the Xara screen).
This does not happen any more with any of my sites that got straight to FTP timed out.
I tried loading Xara onto another Windows Machine (connected to the same internet) Same problem.
Fasthosts, say there is no problem form their side.
I have a ticket for a Magix Support, so far not a word...
Any other ideas?
It will be quicker and more productive if a Mod could flag this for Rob-Xar. He ought to sort things out for you.
Acorn
Re: FTP error: Timeout was reached
Do you have any 3rd party AV suites with a firewall? If so, try temporarily disabling the firewall.
Re: FTP error: Timeout was reached