Re: Xara server timing out
Barry - There is a problem with xara.hosting is this what you are talking about? There is a problem that is causing Malwarebytes to block any page hosted with xara.hosting. I think Magix have taken xara.hosting offline while they try to sort out what's going on.
Re: Xara server timing out
Hi
Yes, I am talking about the xara hosting. This must be a big issue. I believe you might have
mentioned this issue at least two weeks ago.
Re: Xara server timing out
I just tried to publish something and it worked and no grumbling from Malwarebytes so I think the problem is fixed.
Can you try again and report back?
Re: Xara server timing out
Quote:
Originally Posted by
gwpriester
I just tried to publish something and it worked and no grumbling from Malwarebytes so I think the problem is fixed.
Can you try again and report back?
No Luck. I still get an error server has timed out.
Barry
Re: Xara server timing out
Hi golash,
Can you send in a support ticket to our support team (https://support.xara.com/) and they'll be able to advise you on increasing your timeout settings if necessary, or find out the cause of this issue and fix it.
Thanks,
Ben
Re: Xara server timing out
Quote:
Originally Posted by
Ben.Moses
Hi golash,
Can you send in a support ticket to our support team (
https://support.xara.com/) and they'll be able to advise you on increasing your timeout settings if necessary, or find out the cause of this issue and fix it.
Thanks,
Ben
Hi
I sent in a request yesterday but only asked when the servers and its problem with Malwarebytes would be resolved. Should I send in a new request and mention
the server timing error.
Re: Xara server timing out
Hi golash,
What is your ticket number?
Can you sign into https://support.xara.com/ and reply to your current ticket, adding the information about the server timing error, and include the TalkGraphics thread URL. The Malwarebytes issue shouldn't stop you publishing or show timeout errors, so it's probably not the same issue.
Thanks,
Ben
Re: Xara server timing out
Ben - Has the issue with xara.hosting been resolved? I published to my account last night and had not grumbling from Malwarebytes.
Re: Xara server timing out
Hi gwpriester,
I have a full comment in another Thread (link below) but so far I haven't been blocked from viewing any xara hosting sites and no new reports have come through.
https://www.talkgraphics.com/showthr...servers-down#5
Thanks,
Ben