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  1. #11
    Join Date
    May 2001
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    Dundee, Scotland, UK
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    Default Re: Horrid zombie update messages, how to turn off?

    OK, I've posted the article as a pdf in the Xara Art Gallery forum, as it seems the most appropriate place for the content. Sorry it took so long, there was a fair bit of tidying up to make things presentable! Not to mention getting the output to retain its graphic detail without going over TG's limits, because of quite a few images embedded in it.

    Edited for spelling!

  2. #12
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    May 2001
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    Default Re: Horrid zombie update messages, how to turn off?

    This is to answer the question I came here for, how to block the irritating Zombie update messages. I created two Outgoing rules in Windows Defender Firewall to block two of the Xara/Magix apps from calling home. Once blocked, the two message popups no longer appear, and without it appearing to affect my normal usage of XPGD-17 in any way. You will need to go into Defender's Advanced mode to create a new Outbound rule, and for each you will have browse for the relevant application, both are identified in the screenshot. Once the rules are enabled, the irritations will no longer pop up.

    edited Outgoing to Outbound.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	Blocking Xara calling home via Windows Defender Firewall.png 
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    Last edited by simsmj; 02 March 2022 at 10:21 AM.

  3. #13
    Join Date
    Aug 2000
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    Harwich, Essex, England
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    22,090

    Default Re: Horrid zombie update messages, how to turn off?

    Looks good Mike. I have XaraPro+ so don't get these messages unless I occasionaly open my outdated Xara Designer Pro X whatever ;-)
    Egg

    Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor
    + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  4. #14
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
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    Default Re: Horrid zombie update messages, how to turn off?

    I'm not too worried about blocking it ... The point is that - Once again - IT ISN'T WORKING.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  5. #15
    Join Date
    May 2001
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    Dundee, Scotland, UK
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    Default Re: Horrid zombie update messages, how to turn off?

    "Once again - IT ISN'T WORKING."

    So the popups still come? My XPGD-17 definitely stopped getting these popups when I blocked their access to the Internet. The PhotoGraphicDesigner.exe one stopped the update expiry popup, and the other one stopped the Update service updater which wouldn't update itself. The blocks weren't suppose to make it work properly, that's Xara/Magix's job. If you mean something else, can you be more specific? There were two other possible .exe files in the Designer/17 paths that I blocked but which didn't make a difference to the popups I was getting, so I deleted those specific blocks. Perhaps they need blocked for your system/setup/version.

  6. #16
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    Jul 2007
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    Brockville, Ontario, Canada.
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    Default Re: Horrid zombie update messages, how to turn off?

    No, that's not what I meant. I'm not worried about the popups.

    The Magix RENEW THE UPDATE SERVICE installer doesn't do anything, so even if you say "okay, renew the update service" NOTHING happens, and it pops up again next time.

    You'd think that if you accept the install, it would at least work and not ask you again next time wouldn't you!
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  7. #17
    Join Date
    Apr 2012
    Location
    SW England
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    18,448

    Default Re: Horrid zombie update messages, how to turn off?

    It's just Magix's way of showing how much it cares.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  8. #18
    Join Date
    May 2001
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    Default Re: Horrid zombie update messages, how to turn off?

    "You'd think that if you accept the install, it would at least work and not ask you again next time wouldn't you!"

    Agreed, the Update service updater doesn't work, but as I said that's Xara/Magix's job to fix. I don't know what's taking them so long to fix it, or to stop the constant reminder of the update expiry, but I can't believe they don't know about the complaints. The annoyance factor to what may well be many users that two useless popups have to be clicked away EVERY TIME XPGD-17 starts up is something they really need to fix, and especially the service updater which has a real job to do but isn't doing.

    And it's not just the annoyance to what may be many of their users, it also questions their coding competence and their ability to properly test their code before it gets deployed onto users' machines. If I was Xara/Magix, I'd be embarrassed and worried about that!

  9. #19
    Join Date
    Sep 2013
    Location
    La Malbaie, Canada
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    699

    Default Re: Horrid zombie update messages, how to turn off?

    This was reported in the Magix.info forum under Xara - try renaming this file Service_rel_u_x64_vc12.exe that is under C:\Program Files\Xara\Xara Designer Pro X\18 or ...\17 in your case by changing the .exe to .bak.

    As I mentioned, I have many Magix products on 2 machines and the Update Service thing worked properly on all of them. For some unknown reason, some users have had problems; most users, have not had any problems with this.
    John CB
    Xara DPX(19.0.1.65946)

  10. #20
    Join Date
    May 2001
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    Dundee, Scotland, UK
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    Default Re: Horrid zombie update messages, how to turn off?

    Interesting, does anyone know if it is specific to v17?

 

 

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