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  1. #11
    Join Date
    Mar 2017
    Posts
    1

    Default Re: Anyone having problems registering Web Designer 365 Premium?

    I am having the same problem with the same error message as TheCapn. I have checked the serial number both on Xara.com (registered products) and in my confirmation email and they match. The email address is also correct as per my Xara account. I have had no response from Xara support and am running out of trial days!
    I have set the program to Run as Administrator and have changed my default browser from Chrome to Internet Explorer as advised by Magix support.
    The product is registered with Xara - I just need to activate!
    Any other ideas please?

  2. #12
    Join Date
    Apr 2014
    Location
    Great Lakes Area, Michigan USA
    Posts
    52

    Default Re: Anyone having problems registering Web Designer 365 Premium?

    You might try to uninstall the trial and install a fresh download, not your current trial. Just make sure your project is backed up.

  3. #13
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,532

    Default Re: Anyone having problems registering Web Designer 365 Premium?

    Pauline - Welcome to TalkGraphics

    If Donald's suggestion does not work, file a support ticket request at http://support.xara.com

 

 

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