Xara Designer Pro X365 x64, Windows 7 x64: trial version won't run at all

[aram]

Hello, I just downloaded Xara Designer Pro X365, x64 version and installed it in a fresh Windows 7 x64 machine (nothing else but Windows and then Xara) and it won't run. I got the error message:

"Designer Pro X12 has stopped working"

Any ideas how to fix that?

The error dump report is:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DesignerPro.exe
Application Version: 12.2.0.45774
Application Timestamp: 577660c7
Fault Module Name: DesignerPro.exe
Fault Module Version: 12.2.0.45774
Fault Module Timestamp: 577660c7
Exception Code: c000001d
Exception Offset: 00000000010522e0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 567f
Additional Information 2: 567f1f5b364662402a8f4930ca6c1587
Additional Information 3: 2cd4
Additional Information 4: 2cd41279079ecf5b5651e09fad03b6d9

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[Egg Bramhill]

Hi aram and welcome to TG. Sorry to hear you're having issues with installing Xara Designer ProX 12.

Unfortunately I can only suggest unistalling Xara, deleting the original download installer and starting afresh, by re-downloading the installer, and trying a reinstall. If you're still having problems, it may be something to do with your Firewall or AV.

If you still can't get a good install contact Xara Support:
http://support.xara.com/

[aram]

Hi aram and welcome to TG. Sorry to hear you're having issues with installing Xara Designer ProX 12.

Unfortunately I can only suggest unistalling Xara, deleting the original download installer and starting afresh, by re-downloading the installer, and trying a reinstall. If you're still having problems, it may be something to do with your Firewall or AV.

If you still can't get a good install contact Xara Support:
http://support.xara.com/

...should the machine be connected to the Internet when using this version? Because in previous versions I used (since Corel Xara 1) I didn't have this kind of problem...let me try with Windows 10...

[Egg Bramhill]

I believe you need to be connected to the net for it to check out registration details, time remaining on free trial etc.

I could be wrong though.

[handrawn]

I didn't actually try it this time round, but in the past I'm sure you could get the first 7 days of trial without being connecting to the internet

[aram]

OK, confirmed: I installed both Windows 7 x64 and then Windows 10 x64. Fresh installs, no other app added, not connected to the internet: the trial won't run in 7, it says that "stopped working" error. no problem tho, x12 doesn't add any new feature enough for me to update. Thanks guys.

[gwpriester]

I was going to suggest that you try the 32-bit version with Windows 7 unless you have the 64-bit version of Windows 7.

But Windows 10 is better. So you're better off all around.