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  1. #1
    Join Date
    Feb 2014
    Location
    Florida
    Posts
    129

    Default Where can I report bugs in XWDP360?

    I use the font "Oswald Light" for my navigation menu. When I preview my website in the Xara preview window the font does not show up (it does show up in the browser and when I upload it to the web server). When I change to a different font it shows up, but when I change back to Oswald it disappears again. I had no problem viewing the font in XWDP11. Where can I report this issue to Xara?

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,400

    Default Re: Where can I report bugs in XWDP360?

    IN this forum 'Dear Xara' so effectively you have done it

    If you want their technical help you log onto your accoiunt on xara.com and raise a support ticket - but it is bank holiday weekend here in the UK, so you may not get a reply for a while

    maybe get quicker help on the web forum?
    -------------------------------
    Nothing lasts forever...

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,967

    Default Re: Where can I report bugs in XWDP360?

    The magic TG pixies moved the OP to this Forum!

    Is Oswald Light the same as Oswald 300, which is a Google Font?
    I just added the font family with Google Fonts > Add.. and everything renders as I would expect.

    for future referral, the application is XWD365P; sort of rolls off the tongue (onto the floor and curls up in a corner).

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,400

    Default Re: Where can I report bugs in XWDP360?

    ha I though as much! [about the pixies that is - I am happy to leave google font technicalities to your good self ]
    -------------------------------
    Nothing lasts forever...

  5. #5
    Join Date
    Dec 2007
    Location
    Sunshine Coast BC, Canada. In a beautiful part of BC's temperate rainforest
    Posts
    9,864

    Default Re: Where can I report bugs in XWDP360?

    Hmm magic pixies and your tongue on the floor have you been celebrating a little Acorn?
    [SIGPIC][/SIGPIC]
    My current Xara software: Designer Pro 365 12.6

    Good Morning Sunshine.ca | Good Morning Sunshine Online(a weekly humorous publication created with XDP and exported as a web document) | Angelize Online resource shop | My Video Tutorials | My DropBox |
    Autocorrect: It can be your worst enema.

  6. #6
    Join Date
    Feb 2014
    Location
    Florida
    Posts
    129

    Default Re: Where can I report bugs in XWDP360?

    Quote Originally Posted by Acorn View Post
    Is Oswald Light the same as Oswald 300, which is a Google Font?
    It appears to be a Google font but I don't know if it's the same as "Oswald 300". There are three weights, light, regular and bold.

    I can't seem to uninstall it, or remove it from my "used fonts" list.

 

 

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