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  1. #1
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,650

    Default Lucy and the Football

    Surely I cannot be the only person who refers to Peanut's Lucy promising Charlie Brown she will not pull the football away and then pulls the football away as Lucy and the Football.

    I went to the Microsoft Windows 10 support page and scheduled a phone call for today at 3:00. What did I think, they would actually call?

    So, at exactly 3:00 the phone rings. A voice says this is the Microsoft support call I requested.

    Then the line I was transferred to rang, and rang, and rang, and rang, and...

    Sigh

  2. #2
    Join Date
    Aug 2007
    Location
    Maghull UK
    Posts
    6,202

    Default Re: Lucy and the Football

    Good analogy Gary :-)
    JOHN -XaReg (FB) XaReg (DB - ignore prompt to register)
    Windows 10 [Anniversary] pro Intel Pentium CPU G630 @ 2.70Ghz RAM: 4 GB; 64-bit x64

  3. #3
    Join Date
    Sep 2000
    Location
    Bracknell, UK
    Posts
    8,659

    Default Re: Lucy and the Football

    ..you must have pressed "1" for a call, when you clearly needed "2" for a conversation.

    MS have responded in a timely fashion within the service parameters..

    Infuriating, isn't it?

    It's like those companies that promise to respond to your household within X hours. The consumer imagines a man at the door to sort out the problem, while the truth is someone will phone and make an appointment to come in a week's time.

  4. #4
    Join Date
    Nov 2006
    Location
    Uniontown, OH
    Posts
    382

    Default Re: Lucy and the Football

    "Good Grief" - the lack of respect that companies show their clients just bytes. Gary, maybe you should send Snoopy to fly his dog house over there and drop Woodstock on their head.
    Joe

  5. #5
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,650

    Default Re: Lucy and the Football

    Maybe I should do that, Joe.

  6. #6
    Join Date
    Nov 2009
    Location
    Steedman,Missouri
    Posts
    496

    Default Re: Lucy and the Football

    You're not alone Gary. I get this more often than not when I try to contact a company, though there are a few who still have very good customer service.., very few.
    Mark Beckemeyer AKA (buckobeck)
    Amateur artist and hobbyist macro photographer. I like bugs.
    buckobecks.com

 

 

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