Unwanted White Space in graphic

**handrawn** · 20 July 2015, 09:22 PM

or following in our footsteps...

**Egg Bramhill** · 20 July 2015, 09:28 PM

No, videos take time to create!

**gwpriester** · 20 July 2015, 09:41 PM

Not a problem for me Egg, I cannot see your videos.

I have experienced numerous FX related issues so that was the first place I looked.

**Egg Bramhill** · 20 July 2015, 09:48 PM

Rarely use FX Gary so I didn't look there. I still prefer to use the old intersect shapes to mask a photo rather than the newer mask tools.

Can you supply me with a screen grab of the TG window where your'e not seeing my embedded videos please?

**gwpriester** · 21 July 2015, 01:23 AM

Egg

All I see is another form of white space. I am not sure that masking solves this. My sense is that it does not.

**handrawn** · 21 July 2015, 06:49 AM

have you got add-ons to the browser that restrict [java]scripting, for example noscript or add-blockers? - do you still use click-to-play in firefox [do you still use firefox - if you use waterfox could be a combination not all add-ons work well in 64bit browser...]

**pauland** · 21 July 2015, 08:03 AM

Gary, have you disabled Flash?

**Ben.Moses** · 21 July 2015, 09:21 AM

Hi Bob Rivers,

Just to confirm if your still unsure of what's happening, the live effect tool (FX) is being applied to the whole original image of the horse which is what is causing your error. To fix this, simply double click to edit inside, select the horse head, remove the FX tool that is currently applied, select the crop tool and select Clip button on the toolbar. Then re-apply your effect and it should export correctly now.

Just FYI you can see this is what is happening by disabling live drag indicator (in the bottom right corner) and drag the horse head, it shows the full boundary box for the object.