Thanks for the info on version differences.

Actually, one wants the text to become a bitmap along with the bitmap shadow during the writing of the PDF where possible--i.e., a flattened file.

But Gary's fix is the tried and true means of how we all created drop shadows for a long time. This may not fully cure the issue, but it should.

As well, FedEx Office (Kinkos) can also flatten the file inside of Acrobat--unless all they have is Adobe Reader.

Take care, Mike