Ummmm.....
Has anyone heard from support recently about this problem?
I got an e-mail with the standard questions that are in FAQ's (which I already told them I had tried but they didn't resolve the problem). The program works fine it just won't update or download any extra templates I purchase. I am going to charge back the template pack #3 purchase on my credit card and forget about buying any additional ones.

I do hope they resolve this glitch with the software though, adding new templates was one of the reasons I purchased webstyle 4.
Penny