Hi Ricey.

Not sure why that would be but you are not the first one to report such a problem.

I would start from scratch and see if you can make it work, sometimes it can be something as simple as having an extra space after the ftp address or after or before the password and use ID.

And if it still does not work, then use Filezilla. But my guess is if you start from scratch, and watch those extra spaces, you'll be in business.