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  1. #1
    Join Date
    Oct 2008
    Location
    Sundern, Germany
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    352

    Bug BUG: "Extremely serious error" when trying to "Open" a group

    While the new release is amazing, I seem to be completely unable to use the new "Group editing" feature (open a group for editing in a seperate window).

    Each and every time I click on "Open" in the context menu, first a "serious" error occurs, then an "Extremely serious error" occurs, then another window appears and says something about the Runtime requesting the application to terminate in an unusual way or something along the lines...

    (I wonder if there is an "Intergalactically serious error" too, or have I reached the end of the ladder? ;-))

    I've agreed to the error log being sent to Xara, so, I hope they can fix it

    Anyone else had this problem or know a workaround?

    Maybe I should take this opportunity and completely remove and reinstall Xtreme for the first time in, like, a century
    Alexander Ewering
    instinctive mediaworks

  2. #2
    Join Date
    Jul 2001
    Location
    Lisbon, Portugal
    Posts
    1,043

    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Hi Alexander,
    Just double-click the group you want to edit or select the group in the page&layer gallery and press Enter.
    The right menu alternative is working fine here.

  3. #3
    Join Date
    Oct 2008
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    Sundern, Germany
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    352

    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Quote Originally Posted by MEB View Post
    Hi Alexander,
    Just double-click the group you want to edit or select the group in the page&layer gallery and press Enter.
    The right menu alternative is working fine here.
    Hi,

    that results in the same problem
    Alexander Ewering
    instinctive mediaworks

  4. #4
    Join Date
    Jul 2001
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    Lisbon, Portugal
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    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Can you post the file to check if itīs anything related with that specific file or something specific to your computer?
    Or at least a new file with only the group in question.

  5. #5
    Join Date
    Oct 2008
    Location
    Sundern, Germany
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    352

    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Quote Originally Posted by MEB View Post
    Can you post the file to check if itīs anything related with that specific file or something specific to your computer?
    Or at least a new file with only the group in question.
    It happens even in a completely blank file. Just add 3 rectangles, group them, double-click the group, BOOM!

    I guess I'll uninstall all Xara-related stuff and reinstall fresh, it's badly needed after 3 years or so...
    Alexander Ewering
    instinctive mediaworks

  6. #6
    Join Date
    Jul 2001
    Location
    Lisbon, Portugal
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    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Well itīs all working fine here. Maybe you should try a reinstall before taking any steps further...

  7. #7
    Join Date
    Jan 2004
    Posts
    1,830

    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Hi, which OS are you working on please?

  8. #8
    Join Date
    Dec 2008
    Location
    San Diego, California
    Posts
    387

    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Alexander -- happens to me too!

    Have tried Windows Control Panel 'Repair', and re-booting ... no luck. Have a post going on Xara-Users forum about this. Otherss, just like here, are not having the problem. One difference -- it worked OK for me as a demo, but not after I purchased it. Have you bought your DP7 yet?

  9. #9
    Join Date
    Oct 2008
    Location
    Sundern, Germany
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    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Yes, I have activated right away, before doing anything else. So I wouldn't know if it would have worked without activation.

    Windows XP Pro x64 Edition

    The last function that gets called before the crash is something like GetNumberOfItemsInView() if I remember correctly from the trace...
    Alexander Ewering
    instinctive mediaworks

  10. #10
    Join Date
    Oct 2008
    Location
    Sundern, Germany
    Posts
    352

    Default Re: BUG: "Extremely serious error" when trying to "Open" a group

    Here's the last bit of the strack trace, should a developer be listening... (note the curious 0x30303030 address...)

    The crash happens *after* a new document window has been opened (the blank document is visible), but *before* its tab in the tab bar is drawn... the status line reads "Adding colors to document"...

    30303030 ((module-name not available)) (function-name not available)
    00A8970C (DESIGN~1) CColumnVTreeCtrl::GetNumberOfItemsInView
    007ACC08 (DESIGN~1) ObjectGalleryDlg:oEnsureAllLayersAreViewed
    007B1FE5 (DESIGN~1) ObjectGalleryDlg:oShowLayerMode
    007B4418 (DESIGN~1) ObjectGalleryDlg::Message
    00877F06 (DESIGN~1) MessageHandler::Broadcast
    0059326B (DESIGN~1) Document::SetSelectedViewAndSpread
    00949FAE (DESIGN~1) OpSubDocumentEdit::StartEdit
    0094A1B8 (DESIGN~1) OpSubDocumentEdit:o
    007C4D35 (DESIGN~1) OpDescriptor::Invoke
    007C5BB1 (DESIGN~1) OpDescriptor:o
    00C8DD4E (DESIGN~1) SelectorTool::HandleButtonUp
    Alexander Ewering
    instinctive mediaworks

 

 

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