Problems Problems Problems

**Loggy** · 28 July 2010, 06:32 PM

Eh? This is Designer Pro aka Xtreme 6. There is no such entry in the Help drop down or any other for that matter.

**angelize** · 28 July 2010, 06:39 PM

Are you sure? Mine shows it. Have you installed the latest download available on the Xara download page? There was an update released a few weeks ago that allowed for the template downloads among other things.

**Karateed** · 28 July 2010, 07:43 PM

I also downloaded the templates this way....it should be there if you've updated your program properly.

**Loggy** · 28 July 2010, 08:34 PM

Ah thanks. So the problem was not that there was no Download Templates drop down but that the Update Program didn't work properly!

It always reported that I had the latest program, which was a little surprising since I originally downloaded it over a month ago and it is s new product....

Anyway I am now downloading 383MB of stuff which will take a few minutes even as the server is not that far away from me in global terms

**Karateed** · 28 July 2010, 08:36 PM

383 MB of data over the web is a lot of data, it does take a few minutes for sure. Glad you got it sorted out.

**Loggy** · 28 July 2010, 09:35 PM

Originally Posted by Loggy

Anyway I am now downloading 383MB of stuff which will take a few minutes even as the server is not that far away from me in global terms

Ah - spoke too soon! I tried to download this Content Pack twice to my XP machine and both times it froze at 332MB.

Funny that, so I downloaded it to my Kubuntu box and that worked OK. Fortunately this is defined as an SMB drive on my XP macine so I am now installing it an hour later.....

It is installed now so I should have all the clipart and anything else. I have also added the clipart from Xtreme5.

Thanks for the help everyone!

**steve.ledger** · 28 July 2010, 08:24 PM

Originally Posted by Loggy

Eh? This is Designer Pro aka Xtreme 6. There is no such entry in the Help drop down or any other for that matter.

Only unlocked/licensed/activated installations will show the updates entry in the dropdown.
Those still using the software as a trial do not have access to the additional templates.