I have emailed about a problem of the program failing 3 times and my having to re-install and re-activate and got an auto response with a ticket number.
since then I have got back to support 3 or 4 times without result.
Does anybody know why I cant get an explanation from support?
For info, I have not added or changed hardware or done anything I shouldn't.
3 times now I ghave received the message that something is wrong and I need to reinstall! Am i alone with this problem and can anybody help please. waiting nearly a week now. I am sure I must be doing something wrong but dont know what.
Thanks in advance