Hmmm.... true, if you have paid for something then you have every right to expect to receive it.

Now, if you lived in England you could always take a little trip down to Hemel Hempstead and have a personal chat with the guys and gals... With a handle like Weapon X you would certainly get my full attention http://www.talkgraphics.com/images/smilies/cool.gif

But on a more serious note, if you try the offpeak hours I am sure that you will be able to download your updates. It has worked for me most of the time. Good Luck.