PSP X2 unable to save png properly

**jyoung** · 25 April 2008, 06:47 PM

Reply sent with attachment.

**flyinion** · 25 April 2008, 07:03 PM

Thanks, yeah I just tested it out. Same problem in IE7 and Firefox works fine like usual

I guess I'm just out of luck here with this particular project and Paintshop. Thanks for trying though.

**jyoung** · 25 April 2008, 07:49 PM

OK one more suggestion: Did you clear your cache in IE7. Do you have a link to your actual site that includes what I sent you? If it shows up OK in Firefox but not IE7 I don't know what in psp would cause that. If you have the link, I will check it in IE7 and 6 to see what I find. This is strange.

**flyinion** · 25 April 2008, 08:19 PM

I wasn't clearing the cache but it was definitely loading the png since the text is different on them. I just re-uploaded your png to the site so you can see what it looks like. The site isn't live yet so not a huge deal but let me know when you're done looking so I can put the right logo back up there

http://www.flyinionfilms.com/index.php

**jyoung** · 25 April 2008, 09:05 PM

OK I looked at in IE6 & 7 and I see that black area too in both. And I also looked in Firefox and it was OK just as you said. This is indeed strange. Have you tried just saving the head as a png instead of using the export png? Maybe there is something in the export that is causing it. Since the head.png is not a transparent image I think just the "Save As" and png file would be OK. Just guessing at this point though.

**flyinion** · 25 April 2008, 09:28 PM

Originally Posted by jyoung

OK I looked at in IE6 & 7 and I see that black area too in both. And I also looked in Firefox and it was OK just as you said. This is indeed strange. Have you tried just saving the head as a png instead of using the export png? Maybe there is something in the export that is causing it. Since the head.png is not a transparent image I think just the "Save As" and png file would be OK. Just guessing at this point though.

Yeah I tried that last night as well with 3 different copies of it (to make sure I had good copies to start with) with each one having the layers put together/merged differently including just the "merge visible"/save like I did in GIMP. I'm going to see about loading IE8 beta this weekend and see what that does with it since it's "supposed" to be strict standards. With my luck IE8 will explode all the CSS/etc. that the template is using though haha.

**jyoung** · 25 April 2008, 09:56 PM

I wouldn't bother with IE8. Even if it does work it will be a while before anyone uses it anyway.

Maybe you should contact Corel tech support with this. I am all out of ideas. Sorry.