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  1. #1
    Join Date
    May 2006
    Location
    Kentucky
    Posts
    122

    Default Who do I contact at Xara?

    I have had allot of problems with the Xara company. I am trying to get this problem fixed. I have now waited over 2 weeks for a reply back from them. They started trying to help me at first but then just stopped. So who is the direct owner (company wise) of Xara now? I believe they were bought out at one time. I am not real happy with them and want to go forward with this matter.

    Thanks for any help I can get.

  2. #2
    Join Date
    Nov 2000
    Location
    Red Boiling Springs TN USA
    Posts
    19,208

    Default Re: Who do I contact at Xara?

    Chris the only way any of us here at TG have to contact Xara is through their contact page: http://site.xara.com/contact.asp

    In the Send To box you may need to select Account Issues.

    There is also a traditional mail address in the lower left of the contact page.
    Soquili
    a.k.a. Bill Taylor
    Bill is no longer with us. He died on 10 Dec 2012. We remember him always.
    My TG Album
    Last XaReg update

  3. #3
    Join Date
    May 2006
    Location
    Kentucky
    Posts
    122

    Default Re: Who do I contact at Xara?

    Hi Bill. Thanks for the response.

    That is means I used already. I am an Xara fan and love the software. I was really shocked with what happened, but that is not for discussion on here. I am not here to start a debate or bash Xara. I just want this problem fixed.

    Thanks again Bill.

    I will have to look at other means of getting them to answer me.

  4. #4
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,650

    Default Re: Who do I contact at Xara?

    Chris

    Xara is really a very small company and the past several weeks they have been rolling out a major upgrade, Xtreme 4.0.

    As you probably know, many times you can get an answer to a question or problem here very quickly.

    Is there something we can help you resolve?

    Gary

  5. #5
    Join Date
    May 2006
    Location
    Kentucky
    Posts
    122

    Default Re: Who do I contact at Xara?

    Hi Gary. Yes that is why I came here to ask for help. Everyone seems to always be very helpful on here. I have been in contact with Charles and he is looking into this for me.

    Thanks again... Fingers crossed that this can be resolved.

  6. #6
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,650

    Default Re: Who do I contact at Xara?

    And on a Sunday, no less.

  7. #7
    Join Date
    May 2006
    Location
    Kentucky
    Posts
    122

    Default Re: Who do I contact at Xara?

    A memeber of the staff can close this thread or delete it. Charles has been a big help and I am now back in business.

    Thanks again Charles for the great help you provided. 5 stars my friend.

 

 

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