I am a long time user of Xaraonline and noticed a recent decline in the service.

I have come across too much information on the site that is not up-to-date or incomplete.
I recently attempted to use their telephone support service. They never phoned back. I then tried using their email support. I received a reply stating : 'I'm afraid this email address is no longer maintained,' telling me to use the Xara support instead. I would have thought that it would have been quite simple and professional to update the site with such changes in service.

These problems do seem to indicate a scaling down in costs in the Xaraonline department. I just hope that they don't go too far or a lot of business such as my clients will not be too happy.