Quote Originally Posted by Soquili View Post
Colleen,

As Egg mentioned, we are not Xara employed and cannot provide any official answer to your questions.

Looking at the contents list for Graphic Studio Pro on the Xara website. There are individual CDs for each of the applications and each will have it's own serial number. Which program is not recognising the serial number?

Xara Xtreme's serial number should begin with XXP-
Unless the package included the most recent release version 3.2 which begins with P32-

Xara3D6's serial number begins with X3D-

Webstyle's serial number begins with XWS-
some great advice above ^ ^ ^ sometimes its something simple..........i should know i've made some simple mistakes lately. you got people here prepared to help, so as egg says let us know how you getting on