Ah, John; the operative phrase is "if it works". Being in the psychology field I know that the secret of success in helping people develop the motivation to change, is to bring them to the realization that what they are currently doing is NOT working -- at least, not as well as what they COULD be doing. Isn't that also the first task of any salesperson? The new Xara introductory movie does a great job of fulfilling this task.Originally Posted by John Rayner
The second task is to demonstrate convincingly that the change they fear is really no big thing, and can be accomplished with just a little effort, which will be generously rewarded by the resultant benefits. One way to address this task is through testimonials; but there are many other ways as well.
Glen
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