Xara Xhris' Great Videos --- Xara Love

[Boy]

Is there anyone in Xara / Magix listening? Are you there Charles/Kate? Care to comment on this hated 'subscription' method?

And on this ridiculous price increase of 33% for this year's (first ever!) renewal of XPD's Update Service even though last year you promised that a similar fee as last year's would be charged?

XDP is great and I love the fact that all features are contained in one piece of software but I find how Xara communicates with its user base deplorable. Many TGers are unhappy with how the company deals with its customers but the repeated calls for open, regular interaction go unheeded. When we do get to hear something from management it's mostly repetitive and defensive. This reinforces the feeling of not being taken seriously, or even being played, which is expressed in waves of frustration here on TG. In my view it's really a management issue that is not being addressed.