Another positive thing happened to me this morning. Customer rings up and says her website isn't working. I tell her it's because she hasn't paid this year's or last year's bill... again. And that this time I'm not getting up from my morning cuppa until the outstanding is paid up PLUS the bill for next year because she's been with me for almost 10 years and has NEVER paid on time and her lack of billpayabilidad is a sign of deep disrespect. Tick tock tick tock, 20 mins later the money's in the bank and I switch her website back on. Oh the joy. Payback's a lady dawg.