Problem with Xara Live Services

[Acorn]

Trying out a text panel download from the Content Catalogue to find it opens (therefore I have web access) but it errors with "unable to download file...".
I am getting the same for thumbnails from XWD10P and XDPX9.

Not too useful.

Acorn

[zaphodeist]

Sorry, can't confirm that here. Imports from the catalogue as expected

[Acorn]

Thanks for checking.

It took a hard reset of my machine.
I had upgraded a password manager so that may have been the problem.

Acorn

[zaphodeist]

You got it sorted? Good one!

[Rob-Xar]

Interesting, was the online catalogue working before you updating this program?

[Acorn]

Interesting, was the online catalogue working before you updating this program?

Perfectly Rob, for all versions I have.

Does the Online Catalogue have an option to be kept open after the Import of a shape?

Acorn

[Rob-Xar]

There isn't any option to keep it open, but I can post a request for there to be one.

It's difficult to pinpoint this sort of error (one of the devs has kindly made a little test function for us to help in this) so anything that can help us identify what is causing this is a huge help.

Thanks
Rob

[Acorn]

There isn't any option to keep it open, but I can post a request for there to be one.

It's difficult to pinpoint this sort of error (one of the devs has kindly made a little test function for us to help in this) so anything that can help us identify what is causing this is a huge help.

Thanks
Rob

Rob, did the request to have the Content catalogue stay open get any traction?
Acorn

[Rob-Xar]

Hi,

I'll ask and let you know.

Thanks
Rob

[Rob-Xar]

Hi.

It's unlikely that the content catalog will have an ability to remain open after importing an element from it. I would suggest using the Designs Gallery instead which can (and has the same content as the CC).

Thanks
Rob