Problems Opening Recently Purchased Designer Pro

[again]

Thanks. I sent the Xara Contact Us link a message and hopefully they will connect me with the proper department.

[Acorn]

Where did you buy it from?

https://helpandsupport.xara.com/xara...Designer_Pro_X

Acorn

[again]

I purchased it directly from Xara.

[Acorn]

I purchased it directly from Xara.

So you got v20 Perpetual? If so, Xara might have some sort of workaround. Why have you never upgraded to W10; that was free for ages?

Acorn

[again]

Yes, I got to V20 Perpetual. Don't like operating system upgrades because I would have to purchase many dollars for upgrading my system programs to a new operating system. I'm able to use all my programs through Windows 7.

[handrawn]

there is a potential cost to running an out of date and unsecure operating system, but I am sure you know this and allow for it

and of course, as you may have found out, sooner or later new programs will not run...

[again]

Oh yes and thank you for reminding me that there is a very great risk running Windows 7, no updates but I love it except for now that I can't upgrade to Pro.

Hopefully, Acorn can find a workaround but I'm not sure if he was just saying that Xara might get back to me with a workaround. I'm just hanging in there and I know something will get fixed.

[handrawn]

yes thought win 7 would be too old

[as for win 8, I try to forget about it, only good thing about it, better then vista]