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Illustrations
Marc, I have to be pedantic here as your attribution omitted the rationale of my full argument:
It is important to understand that the subscription model ensures Xara only has to support the current version.Offer a subscription model but when payments stop, freeze the licence at that version so it can still be used forever.
For those wanting a perpetual licence, charge at the monthly rate for 12+ months.
For those subscribing yearly, offer the perpetual licence after 3 years, a reward for ongoing loyalty.
Once using the perpetual licence option, you will be out of support.
A switch from one to another would require a pro-rata adjustment.
Currently, no subscription, no product (and no support required).
The downside is there is nothing to entice past subscribers back.
Acorn
Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat
My $.02: Much as many of us fight subscriptions, I would guess that Xara's previous business model was not sustainable. Just a guess. I am still on version 17. I remember several years back, Jetbrains (programming tools) went from purchase to subscription. To say it was met with anger would be an understatement. The (negative) comments to the blog announcing it went on for days. They made a change, went to a subscription model with a perpetual fallback license after one year. You can keep using at a level 12 months prior to the date you cancel your subscription. Maybe something for Xara to think about. Version 17 proved to me that my graphics skills were sadly lacking. I did create a website with it, as well as some layouts. My clients suggested that I keep my efforts on programming and support and leave graphics to someone with skills.
My operating system of choice is Linux. I run programs like Xara in a Windows virtual machine. I run Mac stuff on a MacBook, an old one. Xara runs fine in a VM and I can move it to a new system if necessary, just copy the files. Same for backup. I run a lot of Open Source but also buy proprietary software. Now dabbling in that magical, hyped up, world of AI. Great for surveillance camera software, eliminating false alerts. AI tools are open source, NVR software is purchase with support subscription.
My admiration for the skills I see on these forums is boundless. The only reason I lurk here. Keep up the fine work.
Lou
a basic marketing law behzad, what companies need is repeat business; subscription is locked in repeat business, the previous model was not
the subscription model gives a reliable cash-flow projection the other model did not
there was never any guarantee given by xara that the update service, and therefore OCC, would always be available for the pre-subscription versions...
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Nothing lasts forever...
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