I've not seen this PDF issue before with Pro X18.5 or Pro X19 and have both installed and accessible, but clearly something is AWOL. I would note that if you run Xara in Admin mode, it does not allow you to drag and drop a file from Windows Explorer, the same is true for images too.
Maybe check (and eliminate that ) there are not any hidden issues with Windows 10 integrity, missing or corrupt files. With the Command Prompt App 'Run as Administrator' use 'sfc /scannow'
If Windows finds any issues, it will try to fix them; if there are no issues then at least you have confirmed Windows is OK.
Should Windows find any issues, I would run Xara again in Admin mode just once and recheck.
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