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  1. #1
    Join Date
    Oct 2007
    Location
    Richmond, MI USA
    Posts
    1,221

    Default Re: Phone Number Clickable In Mobile Variant?

    Thought I would come back to this 3 years later! I have a phone number that's clickable which is fine, but somehow a fax number right below it is also clickable which is not good. Is it the browser that makes it clickable even though I haven't done that? Even if I totally remove the fax number and then re-type it still turns into a link. Any suggestions how to stop this behavior? Thanks!

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,902

    Default Re: Phone Number Clickable In Mobile Variant?

    Quote Originally Posted by jimhanus View Post
    Thought I would come back to this 3 years later! I have a phone number that's clickable which is fine, but somehow a fax number right below it is also clickable which is not good. Is it the browser that makes it clickable even though I haven't done that? Even if I totally remove the fax number and then re-type it still turns into a link. Any suggestions how to stop this behavior? Thanks!
    A Fax Number is just a phone number so Xara is might be adding the tel: protocol automatically, but I've never seen this.

    All you need do in the design is click on the number and a small po-up appears and you then click on the Remove option.
    Or, select the number, open Web Properties > Link and pick Do nothing and OK.

    https://helpandsupport.xara.com/xara...to-dialog.html

    https://helpandsupport.xara.com/xara...ll-button.html

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #3
    Join Date
    Aug 2005
    Location
    London, UK
    Posts
    542

    Default Re: Phone Number Clickable In Mobile Variant?

    Quote Originally Posted by jimhanus View Post
    Even if I totally remove the fax number and then re-type it still turns into a link. Any suggestions how to stop this behavior? Thanks!
    By default, Safari on iOS detects any string formatted like a phone number and makes it a link that calls the number.


    You can put this in the header of your page to stop the fax number being picked up as a link, and it won't stop the links that you DO instruct to be tel: links from working

    HTML Code:
    <meta name="format-detection" content="telephone=no">

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,902

    Default Re: Phone Number Clickable In Mobile Variant?

    Quote Originally Posted by Daniel View Post
    By default, Safari on iOS detects any string formatted like a phone number and makes it a link that calls the number.
    You can put this in the header of your page to stop the fax number being picked up as a link, and it won't stop the links that you DO instruct to be tel: links from working
    HTML Code:
    <meta name="format-detection" content="telephone=no">
    Daniel, that is useful to know.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    Oct 2007
    Location
    Richmond, MI USA
    Posts
    1,221

    Default Re: Phone Number Clickable In Mobile Variant?

    Acorn, I had tried those suggestions yesterday without effect.
    Daniel, I tried you suggestion without effect.
    There are other phone numbers on the site that don't show that behavior, I may just re-do the header and page and see if goes away.
    Thanks,

    Jim

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,902

    Default Re: Phone Number Clickable In Mobile Variant?

    Jim, while it doesn't make any sense, can you just put a few spaces between the digits to see if there's a difference?
    A link to the site?

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  7. #7
    Join Date
    Oct 2007
    Location
    Richmond, MI USA
    Posts
    1,221

    Default Re: Phone Number Clickable In Mobile Variant?

    Thank you everyone for your assistance. I've already spent too much time on this (the address numbers have also became clickable). I surrendered and made it into a bitmap. I will probably come back to it later at some point when I feel more ambitious!

    Jim

  8. #8
    Join Date
    Aug 2005
    Location
    London, UK
    Posts
    542

    Default Re: Phone Number Clickable In Mobile Variant?

    Hmm that sounds frustrating - not least because there's always an answer and I hate not finding it. Could you send me your .xar file to look at?

 

 

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