The Xara Desktop Applications with and without the Update Service

[EuropaViewer]

Really apologize if this has been answered, but I looked at the excellent posts and Acorn's page as well.

Here's my scenario:

1. Say, I purchased XDPX in 2018) (I will call it XDPX Version 16)
2. Say I have been using the update service every year, with the $129 update/renewal fee.
3. Let's say in 2021, I don't renew.
4. Now for some reason, I have to re-install XDPX on my new laptop, since my old is now dead.

Question: So, am I now going to get the 4 year old XDPX Version 16 ?? Even though I paid for 3 years worth of upgrades ?

Thank you!

[gwpriester]

This is all very hypothetical.

I am not sure what the answer is. My guess is you should be able to get back to your last update. But that is theoretical.

[Acorn]

Really apologize if this has been answered, but I looked at the excellent posts and Acorn's page as well.
Here's my scenario:
1. Say, I purchased XDPX in 2018) (I will call it XDPX Version 16)
2. Say I have been using the update service every year, with the $129 update/renewal fee.
3. Let's say in 2021, I don't renew.
4. Now for some reason, I have to re-install XDPX on my new laptop, since my old is now dead.
Question: So, am I now going to get the 4 year old XDPX Version 16 ?? Even though I paid for 3 years worth of upgrades ?
Thank you!

This is all very hypothetical.
I am not sure what the answer is. My guess is you should be able to get back to your last update. But that is theoretical.

EuropaViewer, Xara is quite clear in the EULA that a purchase rolls back to the version of that purchase (actually registration) date so if you renew when version 18.1 comes out in the hypothetical future, you would be able to reactivate a fresh install to v18.1, v18.0, ..., all the way back to v16, if those downloads were still available.

You might have to ask Magix or Xara for the appropriate download link. You may need v16.3 on one install as the device is low on memory or a series of later bugs totally trash your design(s).
If you press Shift+Ctrl+Alt+1 in your XDA, you will see its Serial number.
Another location would be in C:\ProgramData\Xara\Xara Designer Pro X\[version_number]\installation_x64.ini, which is better as you can copy it out.

Acorn

[EuropaViewer]

Thank you!

From Xara's page: https://shared.xara.com/diNpZUgi2O/
(I bolded for emphasis from copy/paste below)

What happens to the Update Service after 365 days?
1. Do nothing, the Update Service expires and you will no longer receive any new features. The feature updates you have installed over the past 365 days will continue to run indefinitely, HOWEVER if you re-install your product on a new computer after the Update Service has expired then the new installation will fall back to the version you last purchased.

["Last purchase": This is where my confusion. Is last purchase the original purchase? (say in 2018), OR, is it the last renewal, say in 2020?]

2. Renew the Update Service. Your perpetual license will now be for the version current on the day of renewal. In addition, you will continue to get access to new feature and content updates for the next 365 days after renewal.

[#2 above seems to indicate that the date of renewal resets the clock. So, if I renewed in 2020, and then don't renew in 2021 or 2022, and if I had to re-install in 2023, I should at least get the 2020 major version, and not the 2018 version, which was the date of the original purchase]

Sorry, I know, I am probably not making sense. Grr. :-)

[ss-kalm]

That's how I've understood it. Renewal "buys" the current version on the renewal date. Renewal effectively re-registers the software. But I could be wrong.

From the Website:
Update Service:
...
2.Renew the Update Service. Your perpetual license will now be for the version current on the day of renewal. In addition, you will continue to get access to new feature and content updates for the next 365 days after renewal.

[Acorn]

@EuropaViewer, exactly as Steve (@ss-kalm) and I have said, your last purchase/renewal (registration) date.
The fact you have bought a new version through an update path is immaterial. It is a contract.
Your registration date sets the clock.

Acorn

[ss-kalm]

Steve (@ss-kalm)

That would be Keith ...