Advice on fixing a hacked web site

[gracehjs]

I pay to have backups made on a daily, weekly and monthly basis. But doing a restore this time just did not work. As for sitelock, I asked the ISP and they said it is part of the package I have, so it is legitimate. My knowledge of Joomla! is minimal, so I really don't want to go there. The guy who built the website in the first place is currently not answering my emails.

[Egg Bramhill]

Long time since I used Joomla Grace, but from the sound of it, as sitelock is part of your package it would do no harm contacting them.