Has anyone received a response from Cara support? Any update from anyone? Trying to keep the thread active until issue is resolved. Thanks.
Has anyone received a response from Cara support? Any update from anyone? Trying to keep the thread active until issue is resolved. Thanks.
So with other words... I should wait with updating if I want a functioning program?
Hi all. Apologies to those that have encountered difficulties with retrieving the latest update. Please can you retry now and you should find the update is downloaded and installed.
mentorman , please can you provide your ticket ID for your Xara support ticket submission to allow us to investigate this issue for you?
Many thanks
Xara Team
I just restarted XDP 365 and this time it indicated that there was an update available but when I clicked "Update now" the download status bar appeared for a fraction of a second and then disappeared. Nothing else happened. The same occured when I tried Help/Check for updates... So, something is still wrong.
When I go Help/Check for Updates I get the window below. It's not until I close this window that I get the update window.
Egg
Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host
When will Xara handle large files? When will performance improve? When will Xara consume all RAM? (And not just 3.2 gb)
Thanks. The problems caused by a server side issue rather than a program issue so perhaps the change had not fully propagated when Boy tried. Egg's behaviour is expected. I just retried it myself too and it's working correctly from here. Please do report if problems continue for you.
Thanks again
Ran the update and all working. Thanks.
Thanks bb2. This time around the download and installation worked. What surprised me was that the installer indicated that the computer needed to be restarted in order for me to use XDP. Actually, the program just started up anyway (w/o the rebood).
I noticed we have a new XDP icon. The design is okay but the purple will need some getting used to.
Hi, I diidn't like the new Icon so I reverted it back to Designer 11 icon... JIm
Intel i7-2600 processor 3.4GH, Windows 10 64Bit, 12GB Memory, Geforce 960 2Gb graphics card
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