Hope I can get help here.

I reinstalled web designer 365 after resetting my computer but it keeps going to demo mode. It takes my key and says already registered but when I restart the program it goes to demo, I have deactivated all installations in the xara account but still the same thing.

I have written support but they seem lost, asking me to deactivate, which I did and have no answers.

Any idea why this is happening. If I deactivated why say already registered?

Thank you for any help on this as very frustrating, it has been a week now trying to get this to work.