WD9 Prem (up to date) Timeout was reached?

**AndyBoyUK** · 07 December 2013, 12:00 PM

I should have pointed out I'm using IE 10. A few .jpg images on my web site are incomplete, nothing to serious, but a good upload ASAP would be desired. If only the program pre-update was made available, it would save a lot of hassle

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**pauland** · 07 December 2013, 12:39 PM

In your shoes, for the moment anyway, I'd use FileZilla.

**AndyBoyUK** · 08 December 2013, 07:17 AM

I used FileZilla to upload 1 page of my web site, but I ended up with a graphic that did not belong to that page,
so there must be a way of uploading that is the same as WD9 do I just upload everything in my web site folder?
NO I have just checked my web site folder on my PC and index.web is not uploaded.....

**Christine Farrelly** · 08 December 2013, 07:23 AM

Export to a specific folder then upload the contents of that folder to the root of your web site.

I had the same problem and still using IE10 - I found it fell over on any file larger than 1MB.

Christine

**AndyBoyUK** · 08 December 2013, 07:43 AM

Originally Posted by Christine Farrelly

Export to a specific folder then upload the contents of that folder to the root of your web site.

Thanks Christine that sounds better, hope Xara get onto this problem first thing Monday Morning

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Using FileZilla (pauland) and a root folder (Christine Farrelly) was so easy I may never use WD9 to upload again ....

**Megalodon** · 11 December 2013, 06:13 AM

The same thing has happened here as well.

You know... the VERY annoying (and ironic) thing is... I NEVER install and use the latest version right when it comes out. I've had Designer9 Premium installed in my machine, but haven't used it yet. I started it up today and went to see if there was an update. Yes, there was. So I figured NOW most of the bugs should be ironed out and I could stop using MX8. WRONG. I ended up with this Timeout error again and again. So I went right back to MX8 and it worked perfectly.

Come on Xara - get your act together!

**mysteryspy2001** · 11 December 2013, 06:05 PM

Just to let you all know that i had the same issues and they are working on a update again to fix the issue. I had to make a registry change that support wanted me to try and it fixed the problem.
I am using Internet explorer 11 with the latest Web designer updates.
When i get home I will look at what change i made in the registry and post which should solve the issue