recurring error...

[AutoEvo]

Hi all

I'm a little confused and need your assistance please. Within our website I've an email image and I've linked that image to our email address 'info@mobileremaps.co.uk'

When you click on the image, it takes you to the following: about:blank

I set the link to our email address as follows:

Web properties > link to web or email address [entered info@ as per above]

The correct automatically box is checked within web properties
The open link in new window or tab is selected.

My question is... if what I've done above is leading to the result I'm getting. What should I be doing to get the desired result rather than a broken link?

Thanks for your help in advance.
AutoEvo

[Miko]

You need to put mailto:info@mobileremaps.co.uk

[steve.ledger]

You need to put mailto:info@mobileremaps.co.uk

No need to place mailto: in front of the email address, Xara Designer does this for you.

@AutoEvo:

I set the link to our email address as follows:

Web properties > link to web or email address [entered info@ as per above]

The correct automatically box is checked within web properties
The open link in new window or tab is selected.

Do you then press Apply?

[AutoEvo]

Yes I press apply.

And the mailto: is automatically inserted.

[steve.ledger]

Can you attach a file which fails to apply your set link please?

[Egg Bramhill]

Hi AutoEvo,

Have you got Javascript enabled?

There's no need to specify a window to open the link in as it launches the visitors default email program.

From the help file:

Technical note: Xara Designer Pro X encodes your email address to reduce the likelihood that SPAM robots will find your email address from the web page. This requires Javascript to be enabled in the browser (currently >95% of browsers).