Hello Ben,

I took the liberty of making a temporary page to place the graphic sample on my web site.

http://www.wenzloffandsons.com/temp/hotel/hotel.html

The program I used was Designer Pro, but the output is the same as with the program you are using as far as I can tell comparing to James' example.

Click on the graphic to make it pop-up larger.

As for your issues, make sure of a couple things. One is the font you might be using. Make sure to use an OpenType or a TrueType.

For the export settings, perhaps play with the quality settings and the anit-aliasing.

Take care, Mike