Add-in for Dreamweaver MX won't work

[meo]

I see what you mean, it is now giving me a blank page too.
What they wanted you to do was uninstall dreamweaver and xara then reinstall dreamweaver follwed by reinstalling xara.
Just to let you know I have had it with places that don't offer phone support. The lesson that I have learned is that I will not purchace anything on line, any more, that does not offer valid tech support.LET THE BUYER BEWARE! Be sure that you checkout support before you buy!

[James Loudon]

It seems that lots of peole are having trouble with this. MX2004 does have different requirements for extensions so unless one is written especially for it you can run into trouble. I never even bothered downloading it - its so easy to insert your menu manually. Go in at code level, put cursor where you want it and paste the line of code that the menu app has created. Or use insert javascript and navigate to your js files.

[mtcmusic]

hey tried to fix it for awhile, then they just left me hanging, maybe hoping I would go away

IM still waiting on a fix for this problem.

[sfwebs]

Thanks Mari.

[bb2]

ive noticed that the faq mentioned has been altered. perhaps they have another solution!

[justme]

Bb2 and Mari

No offence taken, maybe in my annoyance I didn't make myself too clear, sorry 'bout that.

I went through all of what you describe a month ago with Xara when I upgraded from DW MX to DW MX 2004 (having previously had a problem in Jan when upgrading to MM 1.1). It worked fine after that even if it took me several days to find out how and it took Xara several days to reply to support tickets.

See http://www.macromedia.com/support/dr...ing_issues.htm for Macromedia issues relating to extensions. Menu Maker is not a true extension in that it's not a .mxp file but is an .exe (nor is it a Macromedia endorsed extension). In view of both this and of Xara's eternal problem with DW, and knowing what I went through a month ago, and in view of what happened yesterday, I've since fully uninstalled both DW and XARA (yet AGAIN) so's to be able to carry out the DW MX 2004 update (not upgrade, the new 7.01 update from 7.0). I not only uninstalled them both, I deleted ALL remnant Xara and Dreamweaver folders in C:Program Files and in Cocs+SettingsUser...DreamweaverMX2004 so as to have no trace of Xara's modified menus.xml or other files, and I re-installed DW only totally from scratch to start with, in order to get a clean fresh install. I then started to re-install my DW extensions but not Menu Maker. After the 2nd extension, my DW interface started flickering and jumping about again when I open DW. It will only stop if I click on something within DW. I initially downloaded and did the DW 7.01 update as my DW interface was already slightly flickering on start-up (albeit very much less so) when I had changed the menus.xml files as sent to me by Xara.

No-one else has reported this problem with the new DW update, so I now can't help but wonder if somehow there's still some trace of Xara's files somewhere as the only time I've ever had a problem before with DW is with Xara when they sent me their re-written menu.xml file.

Nevertheless, all that is besides the point to some degree (although any help/suggestions would be appreciated! ) . The point is that none of us should have to even go through the process of all this uninstalling and re-installing (and backing up both DW and MM in order to not lose our settings, sites, related files, projects etc,). The only reason we end up going through this unnecessary and time-consuming palaver is because of some bug in Menu Maker relating to integration with DW that Xara don't seem able to fix nor do they seem to be able to notify us of in their FAQ (now that they've made the relevant page blank...).

One can never tell with any software one buys what the support is going to be like, whether online or from reputable developers. Take Symantec (Nortons) for instance - no support unless you pay $20 odd for it, valid or not! OTH, I've come across some downloaded software that claims to have valid tech support - some have the most amazing friendly speedy support and then there are others that totally ignore you forever more; one just can't tell no matter what they claim. Some have forums, like this one, which is always of use :-), and in some forums the developer takes an active part, whereas in others it's entirely up to the goodwill and help of other users whilst the developers never show their faces.

[sfwebs]

I use Dreamweaver MX 2004 and I'm having the same problem. I've tried uninstalling and then reinstalling the extension several times.

[justme]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Bb2:

So im my case it was about following the instructions displayed!

With regards to the FAQ, ensure you are accepting cookies from xara.com and you should be able to view the faqs <HR></BLOCKQUOTE>

I did read the instructions and followed them too.

Yes, I am accepting cookies from xara.com... I can view all the FAQS except that one particular one. If someone else is able to view that one, maybe they'd like to post it here so's we can all see it?

[meo]

guess what! found it myself. its under webstyle FAQ. i haven't had a chance to try it yet. i hope it WORKS.good luck! meo
[see below post by mari. thats where i found it.)

[meo]

i am having the same problem. after downloading them they do not show up in dreamweaver. has any one resolved this for you,or are you just left hanging. meo