New 3.2.2 update

[Nostaw]

I bought the 3.2 update, version 3.2.1 was no problem to unlock afterwards.

Now, I just downloaded 3.2.2, installed over version 3.2.1.
I tried to unlock 3.2.2 and entered the login/passwort, clicked OK and suddenly this message comes up:

"The account you specified dos not own the Xara Xtreme product. Please try again using the details for the Xara account that you used to purchase, or click on the But button to purchase now."

I also sent the "Password Hint" to me and copy and pasted the password, still no luck. I can't unlock 3.2.2. Any hints?

[Soquili]

Nostaw that is odd behaviour. Everytime I have installed an update over a previously unlocked version, the upgrade is automatically unlocked.

The splash screen with the offer to purchase, run the demo, or unlock never shows.

[Nostaw]

Soquili, I never had the problem either. After installing the update over the previous unlocked version the unlock screen never showed.

I uninstalled xtreme 3.2.2 and reinstalled 3.2.1 again - the unlock screen disappears and 3.2.1 is straight away unlocked - but I can't unlock 3.2.2.

For the time beeing i'm continuing to work with 3.2.1.

Anyone else having the unlock problem with 3.2.2?

[Hwy101]

Soquili, I never had the problem either. After installing the update over the previous unlocked version the unlock screen never showed.

I uninstalled xtreme 3.2.2 and reinstalled 3.2.1 again - the unlock screen disappears and 3.2.1 is straight away unlocked - but I can't unlock 3.2.2.

For the time beeing i'm continuing to work with 3.2.1.

Anyone else having the unlock problem with 3.2.2?

Anybody having Trouble with, Both, Registering & Updating online? I have XP Pro and both Registered & Upgrade (the Program/Graphic files) Online Before, now... (suddenly, of course) I can NOT (and before you ask: No I don't remember what got installed that started blocking/causing the problem -if I did I would axe it!

So far Xara & I have not be able to figure out - Hoping maybe someone in the group had the Problem and Figured Out a Fix... Thanks for any thoughts

[Nostaw]

Anybody having Trouble with, Both, Registering & Updating online? I have XP Pro and both Registered & Upgrade (the Program/Graphic files) Online Before, now... (suddenly, of course) I can NOT (and before you ask: No I don't remember what got installed that started blocking/causing the problem -if I did I would axe it!

So far Xara & I have not be able to figure out - Hoping maybe someone in the group had the Problem and Figured Out a Fix... Thanks for any thoughts

I never had a problem to update before. This register problem is new to me since version 3.2.2.

In your case, check if you got the windows firewall switched off. If you're sure all your firewalls are turned off, I'd say there is a Service running in the background responsible for blocking Xara to update, maybe a firewall software that didn't uninstall properly(?). Have a look into the Windows Services running on your system, try this:

1) Click on the Control Panel.
2) Click on Administrative Tools.
3) Click on Services.
You get a list with all Services on your system.
5) Check if one of the services is one of your previous firewalls or blocking
Software. If you find a Service you might think can block the software,
right click on it, go to properties, then stop and disable this service.
6) Warning: make sure you don't disable all services, some are important for
windows to run at all!
More information on Services can be found here:
http://pc1stop.com/PCTipsServices.html

[yildi]

Good news,

The upgrade version (3.2.2.2228, not Pro) seems to handle correctly the equations pasted from MS equation editor and export to PDF the corresponding figures.
This is just very nice news and makes the upgrade worthy for me. Thanks Xara for having solved this painful issue for the editors of technical documents like me.

For the users of LaTeX, Xara seems quite able also to import LateX graphics created by the intelligent small IPE program (at least the PDF version of these graphics saved by IPE, I have not yet tested the EPS version).

This makes things simpler for us, LateX users.

Murat

[Xhris]

Good news,

The upgrade version (3.2.2.2228, not Pro) seems to handle correctly the equations pasted from MS equation editor and export to PDF the corresponding figures.
This is just very nice news and makes the upgrade worthy for me. Thanks Xara for having solved this painful issue for the editors of technical documents like me.

For the users of LaTeX, Xara seems quite able also to import LateX graphics created by the intelligent small IPE program (at least the PDF version of these graphics saved by IPE, I have not yet tested the EPS version).

This makes things simpler for us, LateX users.

Murat

Yes, I just tested it. It's considerably better now! There are still a few minor position errors between characters for big equations though, but I'm sure they'll be ironed out.

[Hwy101]

I never had a problem to update before. This register problem is new to me since version 3.2.2.

In your case, check if you got the windows firewall switched off. If you're sure all your firewalls are turned off, I'd say there is a Service running in the background responsible for blocking Xara to update, maybe a firewall software that didn't uninstall properly(?). Have a look into the Windows Services running on your system, try this:

1) Click on the Control Panel.
2) Click on Administrative Tools.
3) Click on Services.
You get a list with all Services on your system.
5) Check if one of the services is one of your previous firewalls or blocking
Software. If you find a Service you might think can block the software,
right click on it, go to properties, then stop and disable this service.
6) Warning: make sure you don't disable all services, some are important for
windows to run at all!
More information on Services can be found here:
http://pc1stop.com/PCTipsServices.html

Thanks NoStaw - I looked but did not see anything even close...

Xara is Helping (now) - I ran a DOS Window CMD that said One Address was Bad (the Name/Link they said Type)

BUT, like another Numberic Address/URL ?Alternate/Alias? was GOOD...

I sent to Xara - Waiting for what to do Next - Will Report, if Needed by Others ??? (hoping not - not fun not being able to: Register or get Updates!)

Thanks for Thinking on This & the URL to Services - Much Appreciated! Tom

[Nostaw]

Hwy101, NOT beeing able to register and NOT to update - well that's useless really. I'd like to know what causes the problem, so keep posting updates of your status...

[brianlj]

Anyone else having the unlock problem with 3.2.2?

Not here.

I already had Xtreme 2.0e in C:\Program Files\Xara\Xara Xtreme\

I got the Xtreme 3.2 DL version and installed it into the C:\Program Files\Xara\Xara Xtreme 3.2\ folder. I then opened it, closed it, ran it, unlocked it, closed it. I then re-booted, launched the 3.2.2 upgrade and then opened Xtreme 3.2.2. It opened with no new requests for an unlock code and is now running fine.

I'm on Vista, BTW.