Webdesigner and Jotform issue

**Bikerscampsite** · 23 April 2019, 06:20 PM

Hello,

iPhone users are reporting scrolling issues with a form on our Xara Webdesigner site*https://www.bikerscampsite.co.uk/book.htm

JotForm have replicated the issue using an IOS emulator in Safari. They have suggested that it may be Xara Webdesigner related. Can anyone help?

**gwpriester** · 23 April 2019, 07:57 PM

iPhone X. I cannot scroll below Departure Date and the Number of Guests drop down does not open.

I think you have done this but just checking, is this a separate form for the mobile variant?

**Bikerscampsite** · 23 April 2019, 08:03 PM

Hello, it's the same Jotform code but pasted into the main and mobile site page.

**behzad** · 23 April 2019, 09:05 PM

Check your code and extend the vertical area in the placeholder. Also now there is no need for two forms. Jotform adjust by itself for mobile and desktop.

**behzad** · 23 April 2019, 09:06 PM

Why you have two scrol bars?

**Bikerscampsite** · 23 April 2019, 09:08 PM

I don't see two (Galaxy S8 plus)

**behzad** · 23 April 2019, 09:16 PM

I see on Samsung j1

**Bikerscampsite** · 23 April 2019, 09:19 PM

Not sure why that would be?

**Bikerscampsite** · 23 April 2019, 09:27 PM

Can you tell me if this page behaves the same? It's the same form pasted in another site https://www.welshcampsite.co.uk/book.htm

**gwpriester** · 23 April 2019, 09:43 PM

Hello, it's the same Jotform code but pasted into the main and mobile site page.

I believe you need to create a separate form. At any rate try this and see if it makes a difference. This has come up in this forum several times and the issues I think were caused by the same code or the same widget.

Here's a link to a Google search for JotForm, Mobile Variants, site:talkgraphics.com