Cannot seem to update a website

[Egg Bramhill]

The guy who offers us space said something about his either having changed servers or his server changing something.

Do you have the domain name pointing to this sub-folder? I believe you need to get back in touch with this guy again

[PeeWee]

Do you have the domain name pointing to this sub-folder?

I'm afraid I don't know what this means.

And this.... Do you mean I should drag the entire folder from the left into the current sub-folder called "salisburyfallfestival" or into the public-html folder to create a new sub-folder?

And drag the folder '2018 Fall Festival' from the left side over the public_html folder (C Drive) on the right side (http://salisburyfallfestival.org/Server)

[bkjohns]

Can you give us the web site url for the guy whose host you are uploading to?

[craftech]

This is why earlier I told you that when I use FileZilla I delete the files on the server and upload the whole thing from scratch. I always compare total count on both my computer and one the server after I am done. At least the number of files anyway and sometimes the file sizes. They go straight into the Public_html folder I thought you said you did the same. I don't ever "overwrite" . Also, what are those ? marks, I have never seen those.

John

[bkjohns]

I think FZ shows those question marks on folders that you haven't opened yet with FZ.

[PeeWee]

bkjohns, I think it's https://www.ewildflowersflorist.com/index.php

[Egg Bramhill]

I think FZ shows those question marks on folders that you haven't opened yet with FZ.

I think that's correct.

I'm interested in the Retrieving directory of listing of ''public_html/users ,,," I think the server owner has changed something there ???

[bkjohns]

bkjohns, I think it's https://www.ewildflowersflorist.com/index.php

Thanks. Using that path I can't get anything for your festival site to open. I think Egg is right - something has changed on the server, whether by the host (looks like godaddy) or your buddy.
Have you browsed the directories on the server to see if a folder such as 2018 Fall Festival or similar exist? On my host (Inmotion), an addon domain goes under the root folder, not the public_html folder, so maybe something has changed at the host and there is a new folder that your domain is pointed to and the host expects the files to be uploaded to. A shot in the dark at this point.

[PeeWee]

I've also come to the same conclusion, that the server/host has drastically changed something. Got so frustrated that I've bitten the bullet and bought hosting on Bluehost, and I'm going to be shot of this nonsense. Enuf already! Of course, I've hit a wall trying to set up the FTP, even though I've followed their directions exactly. So tomorrow morning, I'll be on the phone with Bluehost to talk me through the process, yet again. Starting off my birthday talking to tech support isn't my idea of a great start to the day! An enormous thank you for trying so hard to help me through this frustrating mess!

[Acorn]

@PeeWee, Happy Birthday regardless!

Acorn