Acorn - If I open a new custom template in Pro X or Pro+ and do not do anything, just exit the program, when I reopen, the template is gone. Both versions of 17.

The problem with logging in happens when I install an update, or the program closed unexpectedly. Otherwise all is good if after being asked to log in, I close and then Run as Administrator so I don't think the two are related.

Go to File > New... and open any template. Do not do anything. Exit out and reopen Pro+. Is that template still there?