in her final post in the closed thread kate (webmaster) confirmed that updates are lost if you reinstall on a new or modified computer

so it is very important to capture those updates in the way i mentioned there

i have no other software where such a hack would be necessary

the company can rationalise it any way they wish, but it still instinctively sounds and feels bad...

and so TG FAQs are firmly in fig-leaf territory in this regard - all these issues should be made explicit when you install

i know xara are wholeheartedly committed to online/cloud working, but they do not make themselves look good implementing things the way they have