Software will NOT download!

[handrawn]

I tried this - it downloads - 144MB and is a full installer - and FWIW it installed for me in flight mode [no internet connection] - maybe you could try that

[Tx2online]

I tried this - it downloads - 144MB and is a full installer - and FWIW it installed for me in flight mode [no internet connection] - maybe you could try that

You tried what?

[Chris M]

The error message you posted says it's looking to a network directory.
Are you installing onto the same computer as the install file is located?
What size is the install file (MB)?

[Tx2online]

The error message you posted says it's looking to a network directory.
Are you installing onto the same computer as the install file is located?
What size is the install file (MB)?

Yes, installing on my laptop, C drive. Installer is on the same drive.

[handrawn]

You tried what?

what acorn suggested

not sure why it would look for a Wix directory, network or otherwise - wix is a totally different program... ?

[but that said there may be a common file issue]

[Tx2online]

Thanks all - requested a refund which has been processed. I explained the issues I was having, but they didn't even try to help, and have just gone ahead with the refund
Think I may have had a lucky escape. Will look elsewhere for a WYSIWIG editor or just learn Joomla/Wordpress.

[handrawn]

good luck

[Acorn]

Thanks all - requested a refund which has been processed. I explained the issues I was having, but they didn't even try to help, and have just gone ahead with the refund
Think I may have had a lucky escape. Will look elsewhere for a WYSIWIG editor or just learn Joomla/Wordpress.

May I suggest you download the trial and when offered, choose a different Install Folder.

I suspect your WIX_DIR_COMMENT_DOCUMENTS system variable on your machine has been deleted at some point. Consequently, the Xara Web Designer Premium does not know where to be installed to.

Acorn

[handrawn]

it would seem the sensible way forward, or on another computer, or using a sandboxing capable installation tool such as acronis true image... but either way simply installing the trial before purchase is usually a good thing to do....

[Tx2online]

OK, convinced it wasn't the software at fault, and was my laptop, I have completely re-installed Windows 10 (it was long overdue to be honest).


The software now installs! I have zero idea what the problem was, but...but....

It doesn't scale to a 4K screen!

I tried adjusting the DPI settings to be compatible, but the toolbar and icons are TINY!

Does this "pro" software really not scale to 4K DPI?

I have a 17" 4K laptop, and this sort of thing should really not be a problem in 2019...

Any ideas?

I have trialled this software on a 1080p screen, and I like it, but on my 4K screen, it is 'blurry', and I wouldn't be comfortable using it.

This is clearly the best WYSIWYG on the market, so this is a real blow to me.