you may have already done this but as a random thought. it would be a good idea to double check that the driver version you have is the most recent version.
Even if you bought the product in say, July. .. it could have been made in february and sitting in the warehouse since April ... so disappointing and frustrating though it may seem, please double check the wacom site to make sure they didn't come up with a better version since the one you got shipped.
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Athena
ps: in the control panel you should be able to specify whether you want the mouse to work in relative or absolute mode. have you had any luck with that? you can also specify that it do absolute or relative for a specific program. ex: my TrueSpace 3 although a fabulous program .. does not like absolute mode ... it prefers to recieve information in relative mode so I tell the control panel to make my pen go relative just for truespace 3.
Athena
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