Matt HNY to you and the Xara staff.
The off-line product knowledge base is very useful as it saves a lot of Internet access for no real purpose.
Adobe RoboHelp (RH) is powerful and I can see its value for you; being able to deliver Help in different languages, for one; content reuse; context-sensitive help for your product range.
It is still not as useful as a PDF can be as the Search is awkward in its User Interface as you can only access a topic page, one at a time and the search results paging is at the bottom of the pop-up page and stays there when moving to the next page. This has already been raised with real-world examples of poor search tuning from your first release.
What is confusing is that RH has output presets available for both PDF and MS HTML Help (CHM file). Can you not include these as part of the installation?
My final observations are:
- How often will we be able to access its updates?
- Does the provide Link always present the latest version? Could the correct Link be part of the KB itself?
- Both on-line and off-line access is missing the latest changes:
- Version 23.5 (14 Nov 2023)
- New Web Content (14 Nov 2023)
- Calendar Templates (6 Dec 2023)
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