HTTP 504 error - Xara Designer Pro X v11

**Acorn** · 03 March 2021, 03:53 PM

Dear Xara...

I have a lifetime licence for XDPXv11.

When I try to use it, I am getting a range of server errors, making the application unworkable.

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Acorn

**handrawn** · 03 March 2021, 04:15 PM

you will have thought of this but does it load if internet disconnected

it has always been my concern that use of any XDA is server dependent sooner or later

**Acorn** · 03 March 2021, 05:20 PM

Originally Posted by handrawn

you will have thought of this but does it load if internet disconnected
it has always been my concern that use of any XDA is server dependent sooner or later

I can run it cold as i disabled Internet access on default. I wanted to check the Online content catalogue and immediately got the 504s.

I have the nonce to work around such issues but I feel for anyone who hits these brick walls and just gives up.

Acorn

**handrawn** · 03 March 2021, 06:01 PM

sure, they worry is will it persist - I am not able to check ver 11 at the moment...

**Acorn** · 04 March 2021, 05:37 PM

Does reporting this: http://downloadsv11.xara.com/web/cat...js?bust=050515 help?
If flags a long execution time.

V10 OCC works but very slowly.

Are you simply letting servers and services die for older products?
Chugging along hoping no one notices is not an answer.

Acorn