Some time ago I purchased both Affinity Photo and Designer and tried to make sure both were backed up before reinstalling windows well needless to say all information was lost so contacted Serif and explain what happened they found where I had purchased Photo but could not find a record of Designer even though I had used the program as well as updated several times so having to ask they finally sent me the information to get Photo running again, oh well I think I purchased both on a package deal but I am still out the price of Designer. Well being a Xara man anyway that is no great loss plus I also have Inkscape if needed so I don't fret over it, it just bugs me that's all.